Refund Policy

14-day money-back guarantee

If you're not happy with a paid plan, contact us within 14 days of a charge — your first payment or any renewal — and we'll ask Paddle to refund it in full, no questions asked.

Requests made after 14 days are considered individually. Clear misuse (e.g. requesting a refund after extensively using a paid feature, then repeating the cycle) may be declined.

How to request a refund

Use the contact form with the email address on your account and, if you have it, the order/transaction ID from your Paddle receipt email. We aim to respond within 2 business days.

Once approved, Paddle issues the refund to your original payment method. It can take 5–10 business days to appear, depending on your bank or card provider.

Cancelling vs. refunding

Cancelling a subscription stops future renewals but does not by itself refund the current period — request a refund separately if you want that period's charge back too.

You keep access to paid features until the end of the period you already paid for, even after cancelling.

Chargebacks

Please contact us before filing a chargeback with your bank — we can resolve most billing issues faster directly. Paddle may suspend your account while a chargeback is investigated.